Clinical Specialist | Urology - Prosthetic Urology | Milwaukee, WI
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information, and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
About the Role:
The Clinical Specialist position requires someone with a strong clinical aptitude that can work in a team environment to support Territory Managers by covering Prosthetic Urology procedures in the Operating Room and Physician Clinics. In addition, he/she must build relationships and gain the trust of key physicians and operating room staff.
Your Responsibilities will include:
- Serve as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage, and customer training.
- Attend cases in customer accounts and advise physicians on clinical attributes/techniques associated with our products.
- Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
- Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Fully support the Quality Policy by building quality into all aspects and by maintaining compliance with all quality requirements.
What we're looking for:
Minimum Qualifications
- Bachelor's Degree preferred or Nursing Degree.
- Outside sales experience preferred.
- Patient care experience preferred (medical technician, medical assistant, nurse, nurse assistant, physical or occupational therapist or assistant, assisted living care provider).
- Attitude & Enthusiasm: Must have a positive, 'can do' attitude.
- Communication: Be able to communicate clearly and effectively.
- Dependability/Perseverance: Always willing to go the extra mile to complete projects on schedule.
- Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals.
- Judgment: Be able to make sound judgments and escalate when in doubt.
- Planning/Scheduling: Handle multiple projects and priorities in order to meet required deadlines. Ability to plan ahead and foresee company needs.
- Professionalism: Adhere to a high level of professionalism by demonstrating ethical behavior.
- Teamwork: Work with others in contributing to the overall success of the company.
Requisition ID: 592881
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